Terms of Service
These terms are a contract between you and CB Productions LLC (Sharjah Media City licence no. 2428366.01), Sharjah Media City Business Center, Sharjah Media City, Sharjah, United Arab Emirates ("Wirelink", "we", "us"). They cover your use of Wirelink at wirelink.app (the "Service").
By creating an account or using the Service, you accept these terms. If you use Wirelink for a company, you accept them for that company, and "you" means the company.
1. What Wirelink is
Wirelink connects your messaging accounts to the AI assistant you choose. Today this is WhatsApp. LinkedIn is coming soon. In these terms, "messaging account" means any account you connect, now or later.
Your AI assistant (for example Claude, ChatGPT, Cursor or another MCP client) can then read, search, summarize, send and forward your messages on your instruction.
2. Eligibility
You must:
- be at least 18 years old;
- use the Service for business or professional purposes, not as a consumer;
- have the right to use the messaging account you connect.
3. Your account
- You sign up with your email and a one-time code.
- Keep access to your email and your AI apps secure. Anyone who controls them may control your Wirelink account.
- You are responsible for everything done through your account, including actions your AI assistant takes.
- Tell us at once at hello@wirelink.app if you think your account is misused.
4. Plan, payment and renewal
- Price. The plan costs $100 per month, billed yearly: $1,200 per year. Prices exclude VAT; UAE VAT at 5% is added where it applies (TRN 104250115300003).
- Payment in advance. You pay the yearly price before you can use the Service, unless we give you free access (for example, for a test). The Service starts once we receive payment. Payments are processed by Stripe. Prices are in US dollars.
- Renewal. Your plan renews automatically for another year. To stop the renewal, cancel at least 30 days before your current year ends.
- Price changes. We will tell you about any price change at least 14 days before your next renewal. The new price applies from that renewal. If the price goes up, you can cancel up to the renewal date, even after the 30-day deadline.
- Late payment. If you do not pay on time, we may suspend the Service after notice.
- Refunds. Payments are non-refundable, except where the law requires a refund.
5. Cancellation
You can cancel at any time by emailing hello@wirelink.app or using the controls in your account. Unless the refund policy above says otherwise, cancellation takes effect at the end of your current paid year.
You can also click "Delete everything" in your account. This disconnects your messaging account and deletes all your data and your account at once. It cannot be undone. Deleting does not by itself entitle you to a refund.
6. Sending messages
- Wirelink sends a message only when your AI assistant asks it to. When the recipient or the wording is unclear, the assistant asks you first.
- You are responsible for every message sent from your account, including its content and recipients.
- AI assistants make mistakes. Check what your assistant plans to send. We are not responsible for messages your assistant sends on your instruction.
7. Acceptable use
You must not use Wirelink to:
- send spam, bulk messages or unsolicited marketing;
- harass, threaten or deceive anyone;
- scrape or collect data about other people;
- send, store or process illegal content;
- process personal data you have no right to process;
- break the terms of WhatsApp, LinkedIn or any other connected platform;
- break the law, including privacy, anti-spam and telecom laws;
- attack, overload, reverse engineer or get around the security of the Service;
- resell or share access to the Service without our written consent.
We may suspend or remove content or accounts that break these rules.
8. Your data and your contacts' data
- You own your data. Your messages, files and other content stay yours.
- Our licence to use it. You give us permission to process your data only to provide, secure and support the Service for you.
- No selling, no ads, no training. We do not sell your data, use it for ads, or train AI models on it.
- Your contacts. Your messages include personal data of other people. For that data, you are the controller and we are your processor. You must have a lawful basis to process it with Wirelink, and give any notices the law requires.
- How we process it for you. For your messaging data, we: act only on your instructions (these terms and your use of the Service); keep it confidential and make sure anyone who handles it is bound to confidentiality; protect it as the Privacy Policy describes; use only the subprocessors listed there, with 14 days' notice of changes; help you answer requests from the people concerned and meet your security and breach duties; tell you without undue delay about a breach that affects it; delete it when your account ends; and give you the information you need to show you comply with data protection law.
- Privacy. Our Privacy Policy at wirelink.app/privacy explains how we handle personal data.
9. Third-party services
The Service depends on services we do not control:
- WhatsApp, Meta and LinkedIn. Wirelink is not affiliated with, endorsed by or sponsored by WhatsApp, Meta or LinkedIn. Linking WhatsApp as a device uses unofficial access, not an official business API. WhatsApp may restrict, suspend or ban numbers that use such access. You accept this risk. We are not liable for any restriction, suspension or ban of your messaging account. The same applies to LinkedIn when available.
- Unipile and our other providers. We use Unipile and other providers to run the Service. Their outages can affect the Service.
- Your AI apps. Claude, ChatGPT, Cursor and other AI apps are your own services, under your own agreements with their providers. Data your AI reads through Wirelink is handled under those agreements. We are not responsible for those apps.
Any connected platform may change or block access at any time. If that happens, some or all features may stop working.
10. Our intellectual property
We own the Service, including its software, design and brand. We give you a limited, non-exclusive, non-transferable right to use it during your plan, under these terms. If you send us feedback, we may use it freely.
11. Disclaimers
The Service is provided "as is" and "as available".
To the extent the law allows, we make no promises that:
- the Service will be uninterrupted, error-free or always available;
- any connected platform will keep working with Wirelink;
- AI output (summaries, transcripts, extracted text) will be accurate or complete.
You should check important information yourself.
12. Limitation of liability
To the extent the law allows:
- We are not liable for indirect or consequential losses, lost profits, lost revenue, lost data, lost business or loss of reputation.
- We are not liable for any restriction, suspension or ban of your messaging account by WhatsApp, LinkedIn or any other platform.
- Our total liability for all claims about the Service is limited to the fees you paid us in the 12 months before the event that caused the claim.
Nothing in these terms limits liability that cannot be limited by law, such as liability for fraud.
13. Your responsibility to us
You will cover our losses and costs (including reasonable legal fees) from claims by third parties caused by your content, your messages, or your breach of these terms or the law.
14. Suspension and termination
- We may suspend or end your access, with notice where reasonable, if you break these terms, do not pay, put the Service or others at risk, or if the law or a connected platform requires it.
- We may stop offering the Service with at least 30 days' notice. If we do, we refund the unused part of your prepaid year.
- When your account ends, we delete your data as set out in the Privacy Policy. Backups may persist for up to 14 days.
- Sections 8, 9, 11, 12, 13 and 16 continue after termination.
15. Changes to these terms
We may update these terms. We will post the new version here and change the date at the top. For important changes, we will email you at least 14 days before they take effect. If you keep using the Service after that, you accept the new terms. If you do not agree, you can end your plan on the date they take effect, even mid-year.
16. Governing law and disputes
These terms, and the relationship between you and us, are governed by the laws of the United Arab Emirates.
Any dispute, difference, controversy or claim arising out of or in connection with this contract, including (but not limited to) any question regarding its existence, validity, interpretation, performance, discharge and applicable remedies, shall be subject to the exclusive jurisdiction of the Courts of the Dubai International Financial Centre (“the DIFC Courts”).
A dispute within the monetary and subject-matter jurisdiction of the DIFC Courts' Small Claims Tribunal (SCT) is referred to and finally resolved by the SCT under its rules. Any other dispute is decided by the DIFC Courts.
Before starting a claim, please email us at hello@wirelink.app. Writing to us first is usually faster.
17. General
- These terms and the Privacy Policy are the whole agreement between us about the Service.
- If one part of these terms is invalid, the rest still applies.
- If we do not enforce a right at once, we do not give it up.
- You may not transfer these terms without our consent. We may transfer them as part of a merger or sale of our business.
- We are not liable for delays caused by events outside our reasonable control.
18. Contact
Send all notices to hello@wirelink.app. An email counts as received on the day it is sent if that is a business day, otherwise on the next business day.
CB Productions LLC (Sharjah Media City licence no. 2428366.01)
Sharjah Media City Business Center, Sharjah Media City, Sharjah, United Arab Emirates
hello@wirelink.app